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Please read each question and select your answer from the choices provided. You must complete all of the questions in order to view your results. At the end of each exam, you have the option to e-mail your results to your instructor.


1:  Which of the following is NOT accurate concerning performance evaluations?
A: Most career departments conduct an annual evaluation of each employee.
B: It is a formal written documentation of performance during the rating period.
C: It is important to both management and the fire fighter.
D: There is not a need for periodic performance evaluations for volunteer fire fighters.

2:  The period designed to allow a fire fighter to obtain experience and demonstrate competencies related to the job description is the what?
A: Evaluation period
B: Probationary period
C: Orientation period
D: Classification period

3:  Who normally completes the annual evaluation for a fire fighter?
A: The employee
B: The company officer
C: The Battalion Chief
D: The Fire Chief

4:  A T-account is a tool that is useful to what?
A: Ensure objective, well documented performance evaluations
B: Track poor performance by an employee
C: Track inventory within the fire station
D: Ensure adequate resources are available personnel

5:  To help ensure there are no surprises when the performance evaluation is given, what is recommended for the fire officer?
A: Have informal work performance reviews every 2 or 3 months.
B: Have a formal mid-year review session.
C: Give advance notice of a substandard evaluation.
D: All of the above.

6:  Which evaluation error has an employee committed when she rates all dimensions of an employee's work in the middle of the range?
A: Leniency or severity
B: Personal bias
C: Halo or horn effect
D: Central tendency

7:  When a fire officer rates an employee with average EMS skills as high "EMS Skills" because the employee is very high on "Firefighting Skills", he has committed what type of evaluation error?
A: Leniency or severity
B: Personal bias
C: Halo or horn effect
D: Central tendency

8:  Which is the correct sequence in progressive discipline?
A: Counsel; verbal reprimmand; written reprimmand; supension; and terminination
B: Verbal reprimmand; written reprimmand; supension; and terminination
C: Written reprimmand; supension; and terminination
D: Counsel; verbal reprimmand; supension; and terminination

9:  When can a fire officer skip a step in the progressive discipline process?
A: Never
B: If drug abuse is involved.
C: If the supervisor tells him to.
D: Whenever he needs to.

10:  In cases involving suspension, demotion, or involuntary termination, the department normally must hold what prior to making a decision on punishment?
A: prepunishment trial
B: postdetermination hearing
C: postevaluation hearing
D: predetermination hearing

Optional: Enter your name and your instructor's E-mail address to have your results E-mailed to him or her.
Your Name:
Instructor's E-mail Address:
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